FAQs

Below are the answers to some of our most common questions.  

Where’s my shipment?

Once your order has shipped, you’ll receive a confirmation email with your tracking details. Can’t locate it? Try searching your inbox for our store name. That’s the quickest way to check your delivery status. For estimated timelines, head over to our Shipping Policy page.

How much is shipping?

All shipping-related information, including costs and delivery times, can be found on our Shipping Policy page.

Which countries do you ship to?

Currently, we deliver only within the United States.

I ordered multiple items, but only received one. Where’s the rest of my order?

For some bulk orders, items may be produced or shipped in separate batches depending on the garment availability or print timelines. If part of your order arrives first, rest assured the remaining items are on the way. 

If you'd like an update, feel free to contact us; we are happy to assist.

Where do your products come from?

We source high-quality garments from trusted manufacturers across regions, including Nicaragua, Mexico, and the United States. 

All items are custom-printed, labeled, and finished through our US-based production partner to ensure quality and consistency. If you need the country of origin for a specific product, feel free to contact us; we'll be happy to provide it. 

My question isn’t listed here. What should I do?

No problem. If you have questions we haven't covered, contact us and we will get back to you within 12 hours. Our team is here to assist with product details, order inquiries, or anything else you need to move forward. 

MORE FAQs

Do you ship overseas?

Currently, we deliver only within the United States.

How long will it take to get my order?

While most orders are delivered within 7 to 10 business days, we advise allowing up to 2 weeks from the time of order placement to delivery, especially during peak seasons or for remote locations. 

We also offer rush delivery at an additional cost.

For details, please see our Shipping Policy.

What shipping carriers do you use?

We coordinate with reliable and established shipping partners to ensure tracked, secure, and timely delivery of your wholesale orders.

If you require support or updates during shipment, please contact us. Our team is here to assist you.

Can I return my product?

For items that are defective, damaged, or misprinted, we offer hassle-free replacements at no additional cost. We do not offer returns or refunds.

You can easily submit a replacement request within 23 days of delivery of your shipment.

For complete details, please see our Replacement Policy.

Who can buy from SYNRCORE?

We serve a wide range of alternative fashion resellers, including:

  • Independent fashion retailers and boutique owners.
  • Shopify, Etsy, and other online store founders.
  • TikTok and Instagram shop operators.
  • Pop-up shop owners and street market vendors.
  • Artists and designers selling at expos and festivals.
  • Event-based merch sellers (anime, punk, gaming, etc.)
  • Cultural stylists and fashion merchandisers.
  • Buyers for concept stores or curated multi-brand platforms.
  • Alternative or niche franchise owners (tattoo shops, skate shops, etc.)

If you run a fashion-focused business or are planning to start one, SYNRCORE makes it easy to stock bold, ready-to-sell designs that are profitable without the hassle of custom manufacturing. We handle the production so you can focus on selling and scaling.